Service Design
Following a human-centered approach, we involve all stakeholders throughout the inclusive design thinking process by focusing on different user perspectives and building solutions that go beyond the digital space.
Innovative
By using a lean-agile mindset we find innovative solutions to deliver premier services for your business.
Inclusive
We use the Liberatory Design approach to address challenges of equity and inclusion within design.
Intentional
Our diverse and international design team offers different perspectives for any challenge.
Build your vision
Clarity and Understanding
We can build clarity around your context, your audience, your workflows and your vision —improving your users' experience both online and offline.
Increasing Efficiency
With analysis and organization of your services back-end and front-end, we build efficient and productive systems.
Higher Impact
By considering the impact of your business on your team and users, we improve and expand your business value across all touch points.
Service Offerings
Tailored for You
Startup Bundle
Scale Up
Brand Design
Communications & Marketing Strategy review and redesign
Organizational redesign: onboarding, team flows, structures and systems
Hands-on training for the new system
Surface Insights
City of Wind’s Service Designers improve both the frontstage and backstage experiences by co-designing, aligning, and optimizing your operations to better support customer and employee journeys.